Thinking about getting the new Google Pixel 10? Google has a new way to protect your new device at a monthly rate with a newly renovated device protection program, Pixel Care Plus, that replaces Google Preferred Care.
Pixel Care Plus covers damage from accidents, such as water spills or screen cracks. It also offers unlimited free screen repairs and battery replacements. Additionally, the program covers loss and theft protection with a separate plan. But before you gear up to register your smartphone or smartwatch, or if you’re worried about what this means for your Google Preferred Care coverage, here’s what to know.
How does Pixel Care Plus work?
According to Google, if your screen is cracked, you must file a claim online first. Once approved, you can get it fixed in person at a Google store or repair center listed on UBreakIFix. Google says Pixel phones’ front and back glass can be replaced, but the inner screens on Google’s foldable phones can’t be replaced.
Battery replacement coverage is only available for batteries holding less than 80% of the device’s charge. The program only applies to new devices purchased within 60 days.
If you have Pixel Care Plus, your device can be fixed at a repair location with Google-authorized parts. Google also promises free next-day shipping after your repair or replacement claim is approved.
How much is Pixel Care Plus?
There’s a cost. Pixel Care Plus has two plans: Pixel Care Plus, starting at $5 a month for the Google Pixel Watch 4, and Pixel Care Plus with Loss and Theft, starting at $6 a month for the same smartwatch. The monthly cost may vary depending on your device. You can pay for either plan monthly or buy two years of support. Both plans can be canceled at any time.
What’s the difference between Pixel Care Plus and Pixel Care Plus Loss and Theft?
The difference is evident from the names of the plans. Both Pixel Care Plus and Pixel Care Plus Loss and Theft cover unlimited screen and battery replacements. Pixel Care Plus Loss and Theft also covers your device if it’s lost or stolen. Pixel Care Plus Loss and Theft limits two loss or theft claims over one year. There’s no limit for claims due to mechanical issues.
What Google Preferred Care subscribers need to know
If you’re already enrolled in Google Preferred Care plan, you will automatically be moved into Google’s new device protection plan in the coming months.