November 2019If you discover something new, there's a significant chance you'll be
accused of some form of heresy.To discover new things, you have
to work on ideas that are good but...
In May 2025, the product design team at Intercom came together for a hackathon in our London office.
Folks flew in from as far afield as Dublin, Barcelona, Amsterdam, Chamonix,...
How did you go bankrupt?”Two ways. Gradually, then suddenly.”Ernest Hemingway, The Sun Also Rises
Every disruptive technology since the fire and the wheel have forced leaders to adapt or die. This...
I decided to ask Claude (Opus 4), Gemini (2.5 Pro), and ChatGPT a few personal questions. I’m tired of the excessive anthropomorphizing of “AI software”, so I thought I’d...
After a buzzy designer collaboration with Magda Butrym and a recent capsule wardrobe with model Mia Regan, H&M has announced another exciting partnership for...