December 2014If the world were static, we could have monotonically increasing
confidence in our beliefs. The more (and more varied) experience
a belief survived, the less likely it would be...
Today we hosted Pioneer 2025, our summit for AI customer service leaders.
Hundreds joined us in person and thousands tuned in virtually to hear about the latest Fin innovations and...
Hi HN! I’ve been working on a tool that merges file explorer, whiteboard, bookmarking, note-taking & simple graphic design into one lightweight interface.The idea is to make all these...
December 2014American technology companies want the government to make immigration
easier because they say they can't find enough programmers in the
US. Anti-immigration people say that instead of letting foreigners
take...
Customer expectations have never been higher.
People expect fast, accurate, and effortless support, every time. And across industries, from ecommerce to financial services to...