Startups

New series: Planning your 2026 customer service organization

Like many support leaders right now, I’m deep in...

Writing and Speaking

March 2012I'm not a very good speaker. I...

Hollywood demos vs. real-world demos

There are two types of AI demos: the “Hollywood...

What Doesn’t Seem Like Work?

January 2015My father is a mathematician. For most of my childhood he worked for Westinghouse, modelling nuclear reactors.He was one of those lucky people who know early on what they...

how fast is go? simulating millions of particles on a smart tv

The challenge, simulate millions of particles in golang, multi-player enabled, cpu only, smart tv compatible. Let's go, pun very much intended. So, during my day job I had to write a...

Uber CEO: Robotaxis Will Take Over Drivers’ Jobs Soon

Rideshare driving was the most-searched side hustle last year, garnering nearly 31,000 monthly Google searches, per a Creative Fabrica study. More than seven million people drive or...

The Ronco Principle

January 2015No one, VC or angel, has invested in more of the top startups than Ron Conway. He knows what happened in every deal in the Valley, half the time...

Navigating the AI storm: How to harness the power of AI without being crushed by it

For many support leaders, the world before and after AI feels drastically different. Rewind to before Q1 of 2023, and while the details varied, the challenges support leaders faced were...

Why do some gamers invert their controls? Scientists now have answers, but they’re not what you think | Games

Five years ago, on the verge of the first Covid lockdown, I wrote an article asking what seemed to be an extremely niche question: why do some people invert...

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Analog(ue) #195: You Are What You Actually Are

#195: You Are What You Actually Are November 21st, 2021 · 66 minutes Mentorship updates, significant celebrations, and numbness. This episode of Analog(ue) is sponsored by: Trade: Save Big, Support Small Roasters....

The Story Behind The Devil's Tower, a Giant Rock in the Middle of a Field

This is a transcript of an episode of Untold Earth, a series from Atlas Obscura in partnership with Nature and PBS Digital Studios, which...

Mini Apps Partner Program – Apple Developer

How it works This program is designed for developers who host mini apps and games, which are experiences that are built using web technologies like...

CodeSOD: Lucky Thirteen

Wolferitza sends us a large chunk of a C# class. We'll take it in chunks because there's a lot here, but let's start with...

Simone Biles On WAG Life & Her New Athleta Collection

SB: There's a couple. I'm going to start with the sateen bucket bag. That is just such a fashionable piece. It's just a really...