Startups

Snapshot: Viaweb, June 1998

January 2012A few hours before the Yahoo acquisition was...

2026 customer service planning series: Vol. 03

AI doesn’t fail because the model is bad, it...

Second IC 🙂 – Sam Zeloof

Homemade 1000+ transistor array chip  In 2018 I made the first...

@bfeld v60.0 – Feld Thoughts

My father Stan and I in our default states.lsof...

Securely access Intercom data in ChatGPT

Customer conversations hold value for the entire business, but they’re often locked away in your support platform. From today, the new Intercom connector for ChatGPT changes this. Intercom customers can...

Authors & Innovators 2025 – Feld Thoughts

I love to read. I love everything about books. LLMs will not replace good writing anytime soon, although they have mastered the art of slop. Oh, and I love...

The Fatal Pinch

December 2014Many startups go through a point a few months before they die where although they have a significant amount of money in the bank, they're also losing a lot each...

Preparing for the Customer Agent future

At Pioneer 2025, our CEO Eoghan McCabe shared our most ambitious goal since we first set out to build Fin.  Fin will not be just the world’s best Customer Service...

You don’t need Kafka: Building a message queue with only two UNIX signals

Have you ever asked yourself what if we could replace any message broker with a very simple one using only two...

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J.Lo Just Wore This Revealing Dress Trend With Pumps

It's the start of December, which means one thing: Holiday dressing is officially on everyone's mind. As the calendar fills with parties, dinners, and...

Best Beauty Gift Sets of 2025

Dyson Airwrap i.d.™ Multi-Styler ($499, originally $650) The Dyson Airwrap i.d. Multi-Styler barely needs an intro at this point. If you've ever scrolled TikTok, talked...

A Radical Cure for Internet Addiction Brings Chilling Consequences in This Dystopian Story

io9 is proud to present fiction from Lightspeed...

Frighteningly Ambitious Startup Ideas

March 2012One of the more surprising things I've noticed while working on Y Combinator is how frightening the most ambitious startup ideas are. In this...