May 2021Most people think of nerds as quiet, diffident people. In ordinary
social situations they are — as quiet and diffident as the star
quarterback would be if he found himself...
While scanning through conversations in our team inboxes recently, I realized that there are times where customers don’t believe the responses from our AI agent Fin, even when Fin...
When Christina Cassotis, the chief executive of Pittsburgh International Airport, heard about the power outage that forced London’s Heathrow Airport to suspend operations last...