November 2014It struck me recently how few of the most successful people I know
are mean. There are exceptions, but remarkably few.Meanness isn't rare. In fact, one of...
Customer conversations hold value for the entire business, but they’re often locked away in your support platform.
From today, the new Intercom connector for ChatGPT changes this. Intercom customers can...
I love to read. I love everything about books. LLMs will not replace good writing anytime soon, although they have mastered the art of slop. Oh, and I love...
December 2014Many startups go through a point a few months before they die where
although they have a significant amount of money in the bank, they're
also losing a lot each...
At Pioneer 2025, our CEO Eoghan McCabe shared our most ambitious goal since we first set out to build Fin.
Fin will not be just the world’s best Customer Service...
Modernist delight in NorwayThe Tromsøysund parish church, commonly called the Arctic Cathedral, in Tromsø is a modernist delight. The simple, elegant exterior that reflects...