Building a great support team takes time and effort. New team members need to learn about the business, how to interact with your customers, and how to approach resolving...
What’s a WebSocket?
If you’re new to web development or you haven’t heard of a WebSocket before, they’re a way to open a two-way communication channel between the...
Amazon CEO Andy Jassy said on Thursday that Amazon sellers would probably respond to President Donald Trump's tariffs by raising prices for consumers."I...
December 2020Jessica and I have certain words that have special significance
when we're talking about startups. The highest compliment we can
pay to founders is to describe them as "earnest." This...
REED HASTINGS: The horse was the dominant form of human transportation for about 5,000 years, domesticated in Kazakhstan, 3000 BC.
REID HOFFMAN: That’s Reed Hastings, the founder and CEO...
You satisfy your customers, but can you satisfy our curiosity?
With Lauren Gilbert, Senior Customer Happiness Manager at Memberful.
Please tell us a little bit about your company and what you...
Patisseries in ParisOf course you can enjoy exquisitely crafted patisseries all over France, but Paris is home to many of the country’s best pâtissiers,...
Recently, the concept of “the truth” has become elusive. While mistruths, lies, and deceit have been a foundational part of our species’ communication, a...