Startups

The blueprint for AI in support didn’t exist. Until now.

Rolling out an AI Agent doesn’t just change how...

How to Protect Your Company From Deepfake Fraud

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Write Like You Talk

October 2015Here's a simple trick for getting more people...

Your Website Traffic Will Vanish in 2025. Do This Now!

Opinions expressed by Entrepreneur contributors are their own. The era of easy website traffic is over. With AI-powered...

On Funding — The Denominator Effect | by Mark Suster

I recently wrote a post about funding for investors to think about having a diversified portfolio, which I called “shots on goal.” The thesis is that before investing in...

What I’ve Learned from Users

September 2022I recently told applicants to Y Combinator that the best advice I could give for getting in, per word, was Explain what you've learned from users. That tests...

The Ticket: The Four Pillars of CX – A deep dive into what makes for great customer experiences

In this episode of The Ticket, CXChronicles founder Adrian Brady-Cesana joins us to talk about the four pillars of customer experience: team, tools, process, and feedback. Adrian tells Intercom’s Senior...

Vanished from the index of Google, Bing and Linkedin a rebuttal of an anti-net neutrality paper

What if something can't be found through Google Search? Does it still exist? That question I have to ask myself when I found that a blogpost I wrote two...

Bandwidth: The Untold Story of Ambition, Deception, and Innovation that Shaped the Internet Age and Dot-Com Boom

Dan Caruso’s new book Bandwidth: The Untold Story of Ambition, Deception, and Innovation that Shaped the Internet Age and Dot-Com Boom is available for pre-order, to be released on...

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Betting on the future of frontend at Intercom

At Intercom, we’ve never been afraid to make big, pragmatic bets in pursuit of building the best products and the best environment for our...

Worker in his 50s tells 26-year-old coworker that she’s “overreacting” to his term of endearment: ‘What your coworker is doing is embarrassing’ – FAIL...

When people reference unfunny nicknames as "terms of endearment," they're forgetting an important part of the phrase. It's supposed to be endearing… but it's...

Taylor Swift Got Engaged Wearing This $17,000 Watch

It's the day all Taylor Swift fans have been waiting for. Today, we learned that Travis Kelce popped the question after more than two...

Taylor Swift’s Naked Nails For Her Engagement to Travis

While each product featured is independently selected by our editors, we may include paid promotion. If you buy something through our links, we may...

Analog(ue) #203: Better But Still Not Good

#203: Better But Still Not Good July 10th, 2022 · 86 minutes COVID updates, Casey's new toy, and oh boy what a race! This episode of Analog(ue) is sponsored by: Squarespace: Make...