AI has gone from possible to inevitable to certain. Now, it’s up to us to define what comes next.
At our first-ever AI customer service summit, Pioneer, I delivered a...
October 2021If you asked people what was special about Einstein, most would say
that he was really smart. Even the ones who tried to give you a
more sophisticated-sounding answer would...
REID HOFFMAN: Every executive and every entrepreneur will face moments of truth. Moments when their skill is judged. When their worth is determined. When the powers that be...
In eCommerce, speed and precision can make or break a sale. Shoppers demand real-time answers tailored to their needs – whether they’re tracking a delivery, exchanging an item, or...