I love books. I love reading. I love reading books.Ensorcelled by Eliot Peper is genius. It’s a unique format that can be read in one setting. The writing is...
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When uncertainty rises, many leaders do the reasonable thing. They become more careful. They...
October 2015When I talk to a startup that's been operating for more than 8 or
9 months, the first thing I want to know is almost always the same.
Assuming their...
Rolling out an AI Agent doesn’t just change how your team works – it changes who your team is.
That’s something we learned firsthand. Before we launched Fin publicly, our...
Customer expectations have never been higher.
People expect fast, accurate, and effortless support, every time. And across industries, from ecommerce to financial services to...