Startups

My Upcoming Events in Boulder

Now that I’m out of hibernation for a while...

Modeling a Wealth Tax

August 2020Some politicians are proposing to introduce wealth taxes...

Introducing MCP: A new way to connect Fin and your customer data to your business tools

Delivering great AI customer service depends on more than...

The latest AI scaling graph

Seen this? It (and the update to it) have been all the rage lately, among “AI forecasters”, on social media, and it has even made it into mainstream media...

The Cost of Passive Avoidance

Recently, the concept of “the truth” has become elusive. While mistruths, lies, and deceit have been a foundational part of our species’ communication, a new level of misdirection and...

Starbucks Adding New Staff, Says Machines Alone Won’t Cut It

Starbucks has found that removing human labor in favor of machines doesn't work for the company — so now the coffee chain is...

Early Work

October 2020One of the biggest things holding people back from doing great work is the fear of making something lame. And this fear is not an irrational one. Many great projects...

Innovation is managed chaos, with Eric Schmidt

ERIC SCHMIDT: My first office at Google was an 8-by-12 office, just enough room for me and my desk and my little chair. And one day I walked...

Response Time: Vol. 44 – The Intercom Blog

You satisfy your customers, but can you satisfy our curiosity? With Stephanie Smith, Manager, Customer Success at Collage. Please tell us a little bit about your company and what you do...

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Refinery29 Loves: Everything To See & Shop In May

Welcome to Refinery29 Loves, the monthly news bulletin where you’ll find our editor-approved lineup of the best to shop and see in fashion and...

10 Life Lessons I Learned in 100 Days

Becoming a mother is something I've always dreamed about and always wanted to do. In so many ways, it has been far more rewarding...

Lyft Silver Accounts Aim to Make Things Easier for Older Riders

Rideshare services are convenient, but accessing them can...

‘Blues Clues’ Alum Steve Burns Says Show Paid Less Than “Every Waiter I Ever Knew”

“Every waiter I ever knew made more money than I did for the first many seasons of...